Terms and Conditions
These are the terms and conditions on which we supply our services to you:
Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you which products the R&R services apply to, the cost of such services, expected turnaround times and other important information.
- Pricing. Please note the price for the applicable R&R services will be as indicated when you place your order or as listed on the order form that you receive through the post. In the unlikely case that the work you request is beyond the category, we will be in touch to discuss.
- Our contract with you; Once your order is placed or mailbag requested, you will receive a mailbag through the post with an order form to return to us with your garment.
- Completing the works. We aim to re-wax your garment within 7 days of receipt. We aim to repair your jacket within 14 days of receipt. Please note these timings may be impacted over the Christmas period.